FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How do I care for my new Ishinomaki Laboratory furniture?
Congratulations on your new purchase!
Can I use my Ishinomaki Laboratory furniture outdoors?
Our products in teak, larch, western red cedar and European white oak are suitable for use outside in a lightly shaded place, however, in its unfinished state, the wood will age over time to an attractive silver-grey patina - a no-maintenance look preferred by many. If left in a damp area over a long period of time it may become discolored. All our products intended for exterior applications will require a regular degree of maintenance to keep their beautiful, natural look. Even if there is no finish applied, outdoor contaminants such as dirt and mildew should be removed as part of routine maintenance.
Can I rent your furniture?
Yes! We offer our beautiful Ishinomaki Laboratory furniture pieces for lease anywhere from just a few hours to a few months. If you are looking for other pieces outside our Ishinomaki Lab line, we may be able to provide them too. Please get in touch with us in the Contact page if you're interested.
Are the prices VAT inclusive?
Yes. Prices published on this website include the 12% Value Added Tax in the Philippines.
When will I receive my order?
As our pieces are made-to-order, we will contact you and inform you of the production time upon receiving your order. Availability can be anywhere between 7-60 days, depending on item, volume and current workload in the workshop except for the Ishinomaki Kits (Bird, Koala and the Kōsaku) which are available on hand.
Do you customise Ishinomaki Laboratory pieces?
Yes, we customise! Your furniture must be a perfect fit to your space and lifestyle. Ishinomaki Laboratory products may be customised to suit your needs and preference. You may request a different wood type, a finish, or a specific dimension. Customisation fees will apply.
Do you make custom pieces outside the Ishinomaki Laboratory line?
Yes, we do! You may need a bed, a console or a sofa. Or perhaps you already have an original design that you want manufactured. We are happy to work on these types of projects.